Reddit keyword alerts for every thread that mentions you
Reddit is where people ask for honest opinions before they buy, and where unhappy customers explain exactly what went wrong. MentionAlert sends Reddit keyword alerts when a public post or comment names your brand, your product, a competitor or a phrase you care about, in any subreddit or only in the ones you choose. Reddit is covered on every paid plan through the official API.
Subreddit monitoring and keyword alerts in one setup
Each tracked keyword can watch all of public Reddit or a list of subreddits. Watching everything finds the unexpected thread in a community you had never heard of. Watching a short list keeps the feed focused on the places your customers gather.
- Brand and product names across all public subreddits.
- Category phrases limited to the subreddits where buyers ask for recommendations.
- Competitor names inside the communities where you compete.
- Your support terms, such as refund, broken or not working, next to your brand name.
Both posts and comments are matched, because on Reddit the most useful mention is often a reply three levels down.
Reddit keyword alerts as they land in your feed
| Source | Mention | Sentiment |
|---|---|---|
| RedditA user asks which tool to pick for their small agencyNeutral | Neutral | |
| RedditA comment explains why someone switched away from a competitorPositive | Positive | |
| RedditA post says your latest update broke their saved filtersNegative | Negative | |
| RedditA reply recommends your product three levels down a threadPositive | Positive |
Illustrative sample, not your data.
Reddit monitoring without the noise
Reddit is full of jokes, memes and unrelated uses of common words. Exclude words remove a mention when a term appears next to your keyword, include words require a second term before a mention counts, and you can switch off subreddits that only produce noise for your brand. Language filters keep threads in other languages out when your market is English only. Every filter applies before an alert is sent, so a muted subreddit never wakes anybody up.
Find buying intent posts on Reddit
Some of the most valuable threads never name you. Someone asks which tool to use, which agency to hire or what to replace an old product with. Phrase keywords catch these questions, and a helpful, honest answer from someone at your company can turn a thread into a customer.
| Type of post | Keyword idea | What to do |
|---|---|---|
| Request for a recommendation | Phrase such as looking for a tool plus your category | Reply with a genuine answer and disclose who you are |
| Comparison question | Your brand plus a competitor name | Explain the difference fairly, link to documentation |
| Switching story | A competitor name plus words such as switching or alternative | Answer questions, avoid hard selling |
| Price question | Your brand plus pricing or cost | Share the public pricing page |
Each community has its own rules about self promotion. Read them before you reply, and answer as a person, not as an advertisement.
Catch complaints before the thread grows
A complaint on Reddit can climb to the top of a busy subreddit in an afternoon. MentionAlert scores each post and comment as positive, neutral or negative, and you can route every negative mention of your brand to an instant alert in the support channel. The alert includes the post text, the subreddit, the time and the points the post has collected when Reddit reports them. When negative mentions pile up faster than usual, the spike alert explained on the social media reputation monitoring page fires as well.
Send each Reddit alert where it belongs
Routing is set per keyword. Support keywords go to Slack as instant alerts on Team and higher plans, category questions go to a sales or community inbox, and competitor threads arrive once a day as a digest. A webhook can open a ticket in your help desk or a lead in your CRM. Reddit sits in the same feed as X, YouTube, forums and news, which is described on the social media monitoring tool page, and the same keywords can also monitor competitors beyond Reddit.
Which plan fits your Reddit monitoring
Reddit is included on every plan. The yearly price is the default and saves 50 percent.
- Starter costs $49 per month, or $24 per month billed yearly ($288 per year). One brand and 5 keywords are enough to watch your name, one product and a buying intent phrase, with 5,000 mentions per month and instant email alerts.
- Team costs $149 per month, or $74 per month billed yearly ($888 per year). Twenty keywords, Slack and webhook routing and 5 seats let support and marketing share the same Reddit feed.
- Agency costs $399 per month, or $199 per month billed yearly ($2,388 per year), with 15 client workspaces, 80 keywords and white-label reports.
- Enterprise costs $999 per month, or $499 per month billed yearly ($5,988 per year), with 300 keywords, 500,000 mentions per month and SSO (SAML).
See every limit on the media monitoring tools page.
Reddit keyword alert questions
Reddit is collected through the official Reddit API under its terms, on every paid plan. Only public posts and comments are read. Private and quarantined communities that need special access are not monitored.
Yes. Each keyword can cover all public subreddits or a list you choose, and you can also mute individual subreddits that only produce noise.
Both. MentionAlert matches keywords in post titles, post text and comments, and each alert links to the exact place in the thread.
Replying is up to each community's rules. Many subreddits welcome a disclosed, helpful answer and remove promotional posts, so read the rules before you respond.
Instant alerts usually arrive within minutes of a post or comment being collected. Keywords set to a daily digest arrive together once a day.